Shipping Delivery

We offer free Standard Shipping on orders over $70 USD.

Standard Shipping: Delivery in 7-16 business days 

Express Shipping: Delivery in 3-9 business days

Our standard shipping carriers are automatically chosen from USPS, FedEx, UPS, DHL, or OnTrac. You will receive a tracking number as soon as your order ships from our warehouse so you can see what carrier will deliver your order. 

Delivery Time=Processing Time+Shipping Time

For example, it will need 3-5 business day of processing time and 7-16 business days of shipping time ( Standard Shipping ). 

Please note that transit times do not include weekends and holidays.

Delivery Time Exceeded

If your order is delayed, please contact us via email  service@chictofigure.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can't be canceled once the parcel is shipped out.

About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

If you have further questions/issues, please don’t hesitate to contact us.

Customer Service: service@chictofigure.com